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LSSI-CE

Legal
notice.

LAST UPDATED · 09/09/2026

This is a courtesy translation. In the event of any discrepancy, the Spanish version prevails.

1. Purpose

The company responsible for this website (www.foncal.es) makes this information available to users in order to comply with the obligations laid down in Ley 34/2002, de Servicios de la Sociedad de la Información y del Comercio Electrónico (Spanish Information Society Services and E-Commerce Act, hereinafter “LSSI-CE”), and to inform all users of the website of its terms of use.

Any person who accesses this website assumes the role of user, undertaking to observe and strictly comply with the provisions set out herein, as well as any other legal provision that may be applicable.

Fontanería y Calor, 2006, SL (hereinafter, “Foncal”, “the Provider”) reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice to users or to inform them of such obligations, publication on the website being deemed sufficient.

2. General terms of use of the website

2.1. Access to and use of the website (www.foncal.es) and all the subdomains and directories included under it (hereinafter jointly referred to as the Website) are subject to the terms set out in this Legal Notice.

2.2. The purpose of the Website is to provide the public and the users of Foncal with information on its corporate activities and on the products and services it offers -supply of plumbing, air-conditioning, solar energy, civil engineering and other related-sector materials-, and to enable them to make enquiries, request quotations, manage orders and access the online shop and the other services enabled on the Website, thus saving journeys and telephone dealings with the various departments of Foncal.

2.3. Through this website, Foncal aims to provide a useful service, and users’ suggestions are therefore always welcome.

If you, as a user, do not agree with any of the terms contained in this notice, you must stop using the Foncal website, since access to it implies acceptance of them without reservation.

It should be borne in mind that the use of the services offered on this site shall, in addition, be governed by the specific conditions provided for in each case, which shall be deemed accepted by the mere use of such services.

2.4. For the purposes of this legal notice, the Website means the information displayed and/or transmitted (including, merely by way of example, texts, comments, news, video, sounds, image clips, images, databases, multimedia products, photographs, artistic interpretations or performances, productions and, in general, any other creations or content expressed by any means and/or on any tangible or intangible medium, whether currently known or invented in the future, whether or not protected by the legal system in force in matters of intellectual property, industrial property or analogous rights -collectively referred to as “Content” or “Contents”-) which, by reason of their selection or arrangement, constitute an intellectual creation protectable in accordance with Article 12 of the texto refundido de la Ley de Propiedad Intelectual, aprobado por el Real Decreto Legislativo 1/1996, de 12 de abril, regularizando, aclarando y armonizando las disposiciones legales vigentes sobre la materia (Spanish Intellectual Property Act, hereinafter the “Intellectual Property Act”).

2.5. Any entry into, use of or browsing of this Website or its contents shall imply acceptance of these terms of use. Foncal may modify these terms of use at any time. Foncal may modify this website and its contents at any time without prior notice and will update it regularly.

2.6. The user expressly and without exception accepts that access to and use of this Website and of the Contents included in it take place under the user’s sole and exclusive responsibility vis-à-vis Foncal and any third party.

2.7. Access to this Website is free of charge -except for restricted-access areas, if any exist and/or are created in the future- and viewing and using it does not require prior subscription, registration or contracting.

2.8. The user undertakes to use the Website diligently and correctly. Likewise, the user undertakes not to use it:

(i) to carry out activities contrary to the law, morality, accepted good customs or established public order, and

(ii) for unlawful or prohibited purposes or with unlawful or prohibited effects, or purposes or effects harmful to the rights and interests of third parties, Foncal declining any liability that may arise from any of the foregoing.

2.9. Foncal is not responsible for the opinions expressed by third parties through the tools it provides, or may provide in the future, on its Website for that purpose, nor is it responsible for the Content of websites linked through such tools.

2.10. Foncal shall also ensure that the contents of this Website are not pornographic, xenophobic, discriminatory or racist in nature and do not promote violence.

2.11. Users are prohibited from altering this website in any way that may affect its content, such as links, hyperlinks or similar elements.

2.12. The user acknowledges that Foncal does not assign or transfer to the user any right over the Website or the Content, or over the Registered Trade Marks appearing therein, including any third-party property.

Foncal only authorises users to access and use them in accordance with the terms set out in this legal notice. Specifically, Foncal authorises users to access and browse the Website and to access the Contents incorporated into it.

2.13. Users shall not be authorised to copy, distribute (including by email and over the Internet), transmit, communicate, modify, alter, transform, assign or in any other way carry out activities involving the commercial or unlawful use of the Website or of the Contents or elements comprising it, whether in part or in whole.

2.14. The information disseminated through this medium is provided for information purposes only, Foncal reserving the right to remove or suspend its dissemination, in whole or in part, and to modify the structure and content of the portal without prior notice, and it may even restrict or deny access to such information.

The aim is to maintain the quality and currency of this information and to avoid and minimise possible errors caused by technical failures. However, Foncal does not guarantee that this access cannot be interrupted or affected by such failures. Foncal reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on this website or to its configuration and presentation.

3. Liability

3.1. Foncal disclaims any liability arising from the information published on its website, provided that such information has been manipulated or entered by a third party unrelated to it.

3.2. The Foncal website uses technical or functional cookies, which are necessary for it to work and display correctly and do not require consent. Only with the user’s prior consent, given through the cookie banner, are marketing cookies (including analytics or measurement cookies) also used; these may remain on the device for the period indicated for each of them and may process data such as device identifiers or browsing data. Users may accept, reject or configure these cookies at any time through the “Manage cookies” link in the footer.

For more information on the Cookie Policy, you may access the following link: https://foncal.es/en/cookie-policy/

3.3. From the Foncal website, you may be redirected to content on third-party websites. Since the provider cannot always control the content entered by third parties on their websites, it assumes no liability whatsoever with regard to such content. In any event, Foncal states that it will immediately remove any content that may contravene national or international legislation, morality or public order, immediately removing the redirection to that website and informing the competent authorities of the content in question.

3.4. Foncal is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the Foncal website.

However, and in compliance with Articles 11 and 16 of Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónicos (hereinafter, “LSSICE”), Foncal makes itself available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. Should users consider that there is any content on the website that may fall within this classification, they are requested to notify the website administrators immediately by means of the email address indicated at the beginning of this page.

3.5. This website has been reviewed and tested to ensure that it operates correctly. In principle, its correct operation can be guaranteed 365 days a year, 24 hours a day. However, Foncal does not rule out the possibility of certain programming errors, or of events of force majeure, natural disasters, strikes or similar circumstances occurring that make access to the website impossible.

4. Personal data protection

4.1. Foncal is deeply committed to compliance with the legislation on the protection of personal data, and guarantees full compliance with the obligations laid down, as well as the implementation of the security measures laid down in the European Data Protection Regulation 2016/679 (GDPR), of 27 April, and other regulatory provisions in force.

4.2. Foncal makes its privacy policy available to users at https://foncal.es/en/privacy-policy/, informing users of the following aspects:

  • Details of the data controller.
  • Data processed.
  • Purpose of the processing.
  • Legal basis for the processing.
  • Recipients of the data
  • Data retention period.
  • Whether or not providing the data is mandatory, and the consequences of not providing them.
  • The rights to which every user is entitled and the procedure for exercising them.

5. Intellectual and industrial property

5.1. The website, including, by way of example but not limitation, its programming, editing, compilation and the other elements necessary for its operation, the designs, logos, text and/or graphics, is the property of Foncal or, where applicable, Foncal holds a licence or express authorisation from the authors.

All the contents of the website are duly protected by intellectual and industrial property legislation, and are registered in the corresponding public registers.

5.2. Consulting or downloading content from the page or any software shall not imply the assignment of any intellectual or industrial property right over them.

5.3. Viewing, printing and partial downloading of the content of the website are authorised solely and exclusively if the following conditions are met:

  • That it is compatible with the purposes of the website.
  • That it is not carried out for commercial purposes or for distribution, public communication or transformation.
  • That none of the contents of the website is modified.
  • That no graphic, icon or image available on the website is used, copied or distributed separately from the text or from the other images accompanying it.
  • That the source is cited.

5.4. All information received on these pages, such as comments, suggestions or ideas, shall be deemed to have been assigned free of charge. Please do not send any information that cannot be treated in this way.

5.5. Irrespective of the purpose for which they are intended, total or partial reproduction, use, exploitation, distribution and commercialisation require, in all cases, the prior written authorisation of Foncal. Any use not previously authorised by Foncal shall be deemed a serious infringement of the author’s intellectual or industrial property rights.

5.6. Designs, logos, text and/or graphics not belonging to Foncal that may appear on the website belong to their respective owners, who are responsible for any dispute that may arise in relation to them. In any event, Foncal has their express prior authorisation.

6. Security

6.1. Foncal is aware of the risks arising from facing the new challenges involved in extending its services via the Internet and has therefore put in place stringent security measures to reduce such risks.

6.2. However, Foncal cannot guarantee the absolute invulnerability of its security systems and therefore excludes any liability for loss and damage of any kind that may be due to the presence of viruses or other elements that may cause alterations to the computer system (software and hardware), electronic documents and files of users or of any third party, including those occurring in services provided by third parties through this portal.

6.3. Users are hereby informed that the use of electronic data transmission systems and email does not offer absolute guarantees of security.

6.4. Users and Foncal mutually release each other from any liability arising from events such as non-receipt or delayed receipt, error or interception of communications.

7. Content and linked pages

7.1. The information contained on this website is merely informative in nature and in no case constitutes legal advice. Foncal’s policy is to try to keep the contents up to date at all times, but it may happen that they are not, especially those of a regulatory nature.

7.2. The sole purpose of the links appearing on this page is to inform the user of the existence of other sources of information on the subject on the Internet, where the user may expand on or complete the information offered on this page. Foncal shall not be responsible for the result obtained through such links.

7.3. In any event, Foncal assumes no liability arising from the content linked from its website, nor does it guarantee the absence of viruses or other elements therein that may cause alterations to the computer system (hardware and software), or to users’ documents or files, excluding any liability for damage of any kind caused to users for this reason.

7.4. Although links are regularly monitored to prevent this from happening, should any user or third party consider that the content or services provided by the linked pages are unlawful, infringe constitutional values or principles, or harm the property or rights of the user or of a third party, they are requested to notify Foncal of such circumstance immediately, and especially if the links consist of:

  • Activities or content likely to be considered criminal under Spanish criminal law.
  • Activities or content that infringe intellectual or industrial property rights.
  • Activities or content that endanger public order, criminal investigation, public security and national defence.
  • Activities or content that endanger the protection of public health, respect for human dignity, the principle of non-discrimination, the protection of health and children or any other constitutional value or principle.

8. Governing law and jurisdiction

8.1. For the resolution of all disputes or matters relating to this website or to the activities carried out on it, Spanish law shall apply, to which the parties expressly submit, and the Courts and Tribunals of Santa Cruz de Tenerife shall have jurisdiction to resolve all disputes arising from or relating to its use.

8.2. The provisions of the preceding paragraph are without prejudice to the rights to which users who are consumers or users are entitled under the Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios (Real Decreto Legislativo 1/2007, de 16 de noviembre) (Spanish Consumer Protection Act).

Likewise, users who are consumers are informed that, in accordance with Regulation (EU) No 524/2013, they may use the European online dispute resolution platform, accessible at the following link: https://ec.europa.eu/consumers/odr, through which they may submit any dispute arising from online contracting with Foncal.

This document sets out the Legal Notice of https://foncal.es/ and of its presence on the social networks Instagram, X and Facebook (or any other social network on which this brand officially has a public profile).

This version was updated on 09 September 2026.